Frequently Asked Questions
Everything you need to know about our luxury writing instruments.
What materials are Ellington Pens crafted from?
Our pens are engineered using premium materials including aerospace-grade aluminum, hand-polished resins, and 14k gold-plated nibs to ensure a lifetime of elegant writing.
How long does shipping take?
Standard domestic orders are processed within 24 hours and typically arrive within 3-5 business days. International shipping is available and usually takes 7-14 business days depending on the destination.
Do you offer a warranty on your products?
Yes, every Ellington Pen comes with a limited lifetime warranty covering any manufacturing defects. We stand behind the craftsmanship of our luxury accessories.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Can I use third-party ink refills with my pen?
While our pens are designed to work best with Ellington premium ink cartridges and converters, most models are compatible with standard international size refills.
Do the pens come in a gift box?
Absolutely. Every Ellington Pen is delivered in a signature velvet-lined presentation box, making it an ideal gift for professionals and collectors alike.